Episode 4: Organizational Compassion with Rachel Thienprayoon

Dr. Rachel Thienprayoon and host Dr. Jennifer Griggs discuss the importance of compassion and dignity in the workplace. Dr. Thienprayoon explains the concept of suffering and how it can be mitigated through organizational compassion. Dr. Thienprayoon also highlights the impact of toxic behavior and the need for compassionate leadership that responds to bullying and other behaviors. She emphasizes the connection between compassion and dignity and the role of both in creating a thriving workforce. The conversation concludes with a discussion on changing the narrative around productivity and the importance of self-care.

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Guest Contact

Dr. Rachel Thienprayoon’s LinkedIn Profile

Episode Resources



00:00 Introduction
02:28 Different Perspectives on Suffering
03:23 Intactness of the Whole Person
04:20 Empathy/Empathic Distress
05:15 Managing Exposure to Suffering
06:38 Finding Purpose in Caring for Sick Children
07:37 The Emotional Impact of Caring for Sick Children
08:33 Personal Suffering and Caring for Others
10:29 Organizational Suffering
11:24 Defining Organizational Compassion
13:48 Avoidable Sources of Suffering
20:30 Complexity of Offering Compassion
21:55 Misguided Compassion of “Death Pizza”
23:19 Providing Support in Times of Suffering
24:48 Understanding the System’s State
25:18 Burnout, Moral Injury, and Empathic Distress
29:09 Impact of Suffering on Clinicians
30:07 Importance of Boundaries/Self-Care
32:22 Compassionate Leadership
34:44 Balancing Compassion for Individuals and the Ecosystem
36:40 Compassion and Dignity in the Workplace
39:29 The Surprising Connection Between Compassion and Dignity
43:16 The Role of Compassion in Organizational Success
45:38 The Importance of Changing the Story of Productivity
48:30 Future Plans
49:27 Dr. Thienprayoon’s Wis

Exploring what it means to live and lead with dignity at work, in our families, in our communities, and in the world.

What is dignity? How can we honor the dignity of others? And how can we repair and reclaim our dignity after harm? Tune in to hear stories about violations of dignity and ways in which we heal, forgive, and make choices about how we show up in a chaotic and fractured world.

Hosted by physician and coach Jennifer Griggs.

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